CRM Application Specialist

Odmena

od 2000 eur v hrubom/mesiac

Miesto

Bratislava

Typ spolupráce

Plný úväzok

Odvetvie

high-tech

Potrebný technologický stack

Náplň práce:

As a CRM Application Specialist, you will play a vital role within CRM Team in the ICT Department “Business Applications”. Your primary focus will be supporting and maintaining the CRM solution SAP Sales and Service Cloud (C4C), ensuring smooth integration with backend systems via SAP BTP, and handling important business objects like Business Partner and Quotes in the ERP system S/4HANA. This global role supports Sales, Service and Marketing Business Units. You’ll ensure a stable and reliable operation mode and deliver high-quality service that our team and business colleagues rely on.

  • Ensure seamless operations of SAP C4C with connected systems
  • Handle service requests, resolve incidents, and implement change requests using the Jira Ticketing system
  • Manage and coordinate interactions with internal and external partners
  • Provide 2nd Level support to key users and business stakeholders
  • Take care of the CRM user administration
  • Monitor system activities, interfaces and data quality, while initiating improvements 
  • Support business data analysis and develop reports
  • Conduct end-to-end testing of new implementations 
  • Keep documentation up-to-date and assist in user training
  • Support colleagues in Oracle Eloqua Marketing Automation tasks

Požiadavky:

  • 2 years of experience in configuring and maintaining CRM- and/or ERP-applications , ideally with SAP
  • Know How in Sales or Service Business Processes
  • Fluent in English, proficiency in German is an advantage
  • Strong team player with excellent written and verbal communication skills
  • Highly organized with an eye for details
  • Open minded and eager to work in an international environment

O Seitequ:

Sme Seiteq, IT outsourcing v dobrých rukách. Od roku 2009 spájame najlepších IT guru so skvelými projektmi po celom svete. Pobočky máme na Slovensku, v Českej republike a v Bulharsku. Medzi našimi spokojnými klientmi nájdete medzinárodné spoločnosti ako IBM, SAP, HPE a mnohé ďalšie. S nami je hiring rýchly, spoľahlivý a efektívny, pričom vám šetríme čas, náklady aj pracovné kapacity.

A tieto?

ICT System Engineer

Senior .NET Developer

Senior Data Engineer

Manager of Full Stack Development Team

CRM Application Specialist